What is the recommended approach for handling a client with a sensitive scalp?

Using gentle techniques and avoiding harsh products is essential when dealing with a client who has a sensitive scalp. A sensitive scalp can be easily irritated by strong chemicals, excessive heat, or abrasive techniques, leading to discomfort and adverse reactions. Gentle techniques may include using soft brushes, low heat settings, and light pressure during massages or styling to ensure the client feels comfortable and relaxed.

Additionally, opting for mild, hypoallergenic products can help prevent any unpleasant reactions. It's crucial to communicate with the client about their specific sensitivities and preferences, which can guide the choice of products and techniques. This approach not only ensures the client’s safety and comfort but also fosters trust and encourages long-term client relationships in a professional cosmetology setting.